Family violence and sexual violence helplines
- It is OK to ask for help if you or someone else is in danger, or you think someone could be harmed or may harm themselves, call the Police on 111, even if you’re not sure.
- The Government and the Police continue to take family violence and sexual violence very seriously. Violence is a crime at any time and including during this COVID-19 period.
- Family violence and sexual violence services are essential services and will remain available, even if services need to be delivered in different ways.
- It is important to look out for the safety and wellbeing of children and vulnerable adults.
- Stay as connected as you can.Talk to friends, whānau and neighbours if you need support or to see if they need help. Use social media to keep in touch and check in with each other.
- You can call the helplines below to find out how to help yourself or someone else.
Help lines
If you are a victim of family violence, sexual violence or there is someone that makes you fearful, threatens or harasses you, seek help as soon as possible. You have the right to be safe.
The following helplines available for people needing help:
- Safe to Talk(external link) sexual harm helpline: 0800 044334, text: 4334, email: support@safetotalk.nz
- Rape Crisis: 0800 88 33 00
- Women's Refuge(external link): 0800 733 843
- Shine domestic abuse services(external link) free call: 0508 744 633 (24/7, Live Webchat is also available)
- Hey Bro helpline(external link) - supporting men to be free from violence 0800 HeyBro (439 276)
- Family violence information line(external link) to find out about local services or how to help someone else: 0800 456 450
- Oranga Tamariki line(external link) for concerns about children and young people: 0508 326 459, email: contact@ot.govt.nz1737,
- Need to talk?(external link) Free call or text: 1737 for mental health support from a trained counsellor
- Youthline(external link): 0800 376 633, free text: 234, email: talk@youthline.co.nz
- Shakti - for migrant and refugee women - 0800 742 584 - 24 hours
- Elder Abuse Helpline: 0800 32 668 65 - 24 hours, text: 5032, email: support@elderabuse.nz
- Wellington Help(external link) for individuals, whānau and communities affected by sexual abuse in the Wellington Region: 04 801 6655 & push 0 at the menu - 24 hours
- Aviva(external link) For free 24/7 support line, call 0800 AVIVA NOW (0800 28482 669)
For information on family violence and sexual violence:
- Hohou te rongo kahukura - outing violence(external link) - building rainbow communities free from violence
- You, me, us (external link)- promoting healthy queer, trans and takatapui relationships
- Sensitive Claims for sexual abuse(external link) (ACC) 0800 735 566.
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