Our Contact Centre will be closed from 5pm on 24 December 2024, reopening at 8am on 3 January 2025. National Office (Aitken Street, Wellington) reception will be closed from 5pm on Friday 20 December, reopening at 8am on Monday 6 January 2025. For more information, see Court and Tribunal hours
The Ministry and the Judiciary are working together to modernise courts and tribunals and get people through the justice system quicker.
We are aiming for a 21st century justice system where people can access justice in the way they expect. We also want to deliver services that provide value for money for the people of New Zealand.
Our modernisation goals
reduce the time it takes to hear and resolve matters in a court or tribunal
improve the experience of our customers – the people of New Zealand
simplify and standardise our processes to improve productivity and efficiency
reduce dependency on physical locations.
Our progress
Modernisation covers legislation, technology, process improvement and property and infrastructure.