Legal Complaints Review Officer

The Office will close at 3pm on Tuesday 24 December and re-open on Monday 6 January 2025 at 9am.  Please refer to the 'Contact us' page for email details.
For information on how to lodge an application online, refer to the 'Apply for a review' page.

The Legal Complaints Review Officer independently reviews decisions made by the New Zealand Law Society and New Zealand Society of Conveyancers Standards Committees on complaints against lawyers and conveyancers. 

The reviews are as informal and straightforward as possible while giving proper consideration to the process of the review itself and the law.

In this section:

What to do if you want to complain about a lawyer or a conveyancer

Before you apply to the Review Officer, you must first complain to the New Zealand Law Society or the New Zealand Society of Conveyancers.

New Zealand Law Society website(external link)

New Zealand Society of Conveyancers(external link)

What to do if you want to apply for a review of a decision, requirement, order made or direction given

If you are unhappy after a standards committee has investigated a complaint, you can apply to the Legal Complaints Review Officer to review the decision.

Definitions

Here are some legal words you may come across while reading these pages. [PDF, 103 KB]

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